What a shame, this is one of our favorite Four Season Hotels.
It is not often that luxury hotel owners find themselves locked out of their own properties, but that is what the lawyers for owners say has happened at the Four Seasons Resort Aviara, north of San Diego. This month, Four Seasons added security, including personnel at checkpoints, to head off owners and their representatives. The owners have accused Four Seasons of mismanagement, tried to fire the company and named a replacement operator — who so far has not set foot on the property. The two sides seem to agree on only one thing — that, as Elizabeth Pizzinato, vice president for brand communications at Four Seasons, put it, “this has really been unprecedented.” – from NYTimes